How-To Guides

Video Guides

Here to help you navigate the terminal, app or dashboard

Whether it’s working out how to setup the app on your phone, putting through a refund or checking revenue with the dashboard, we have short-form video guides to walk you through the whole process, plus a UK based customer service team available a single call away.

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box office

Box Office

The Box Office dashboard is incredibly useful, but if you're using it for the first time then you might want guidance with how to create a payment link, how to process a refund or how to view a transaction.

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Terminal

We like to think the terminals are incredibly simple straight out of the Box, but we equally want to provide video guidance for any task or situation you may come across.

Whether it’s handling a split payment, issuing a refund or to receive a tip, you can find a complete guide by clicking below.

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box app merchant

Box App

We're proud to launch the Box app, available on Android and Apple devices, while our video guides will guide you on any task you're stuck on. These can also be found on our YouTube channel, both in vertical and landscape, so you can opt for your preferred viewing method.
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